Maintainability ()
PURI: http://data.europa.eu/2sa/elap/maintainability Category: Digital Public Service Governance Scope: Business agnostic Principle: Maintainability Statement: (Statement) Maintainability for digital public services refers to the ease with which IT solutions, service and organisational processes can be updated, corrected, and improved over time to ensure the service remains functional, efficient and up to date with the needs of the service's users. IoP Layer: Technical IoP Principle Source: Designing and Delivering Public Services in the Digital Age About source: This policy paper by the OECD outlines action-oriented principles for building digital public services that are user-driven, resilient, and adaptable. It emphasizes the importance of designing services that are maintainable—meaning they can evolve over time to meet changing user needs, technological advancements, and regulatory requirements. The paper highlights the need for transparent, well-documented, and modular systems that support continuous improvement and long-term sustainability. PA Governance: Common Influence in DPS Implementation life-cycle: Desire Influence in implemented DPS attribute: N/A
elap:PURIhttp://data.europa.eu/2sa/elap/maintainability
dct:titleMaintainability
dct:description(Statement) Maintainability for digital public services refers to the ease with which IT solutions, service and organisational processes can be updated, corrected, and improved over time to ensure the service remains functional, efficient and up to date with the needs of the service's users.
dct:description(Rationale) Maintainability for digital public services is crucial as it ensures they can continue to efficiently meet the evolving needs of users, adapt to technological advancements, and new organisational practices, and comply with changing regulations over time. Maintainability also ensures that investments in time, cost and effort to put in place the initial service offering are not repeated but rather capitalised upon when service evolution is required.
dct:description(Implications) Digital public services that strive for Maintainability need to be conceived for this purpose from their initial design and implementation. Practices and methodologies need to be put in place to ensure that all elements that constitute the service, including IT solutions, services and organisational processes, are transparent, well-documented, and flexible to accommodate change.
elap:scopeBusiness agnostic
elap:CategoryDigital Public Service Governance
dct:sourceDesigning and Delivering Public Services in the Digital Age
dct:sourcehttps://www.oecd.org/en/publications/designing-and-delivering-public-services-in-the-digital-age_e056ef99-en.html
rdfs:commentThis policy paper by the OECD outlines action-oriented principles for building digital public services that are user-driven, resilient, and adaptable. It emphasizes the importance of designing services that are maintainable—meaning they can evolve over time to meet changing user needs, technological advancements, and regulatory requirements. The paper highlights the need for transparent, well-documented, and modular systems that support continuous improvement and long-term sustainability.
dcat:themeTechnical IoP
elap:paGovernanceCommon
elap:influenceInDPSLifecycleDesire
elap:influenceInDPSAttributeN/A